Shipping and delivery

1. 1Ordering. You choose your products in the online shop and pay online.
2. 2Printing. We print your products only after you order, in our own workshop in Oisterwijk.
3. 3Packing. We pack your order with care.
4. 4Dispatch. We send the parcel with MyParcel to the address you provided. You will receive an email with the track & trace details.

You can read how we print our products on How we make it.

We print to order. We dispatch your order within 1 to 3 working days of your ordering.

After that, your parcel usually reaches you within 1 to 2 working days in the Netherlands. In Belgium delivery usually takes 2 to 3 working days, in Germany 2 to 4 working days and in France 3 to 5 working days.

In any event, we will deliver within 30 days of your order. If we cannot, we will let you know as soon as possible. What you can do in that case is set out in our Terms and Conditions.

We deliver in the Netherlands, Belgium, Germany and France. You choose the country at checkout. We do not currently ship to other countries.

If you order €30 or more worth of products, including VAT, delivery is free. Below that amount you pay €6.95 per order, including VAT. This applies to the Netherlands, Belgium and Germany alike.

For orders to France you pay €8.95 per order, including VAT. If you order €50 or more worth of products, delivery to France is free.

Your basket shows how much more you need for free delivery. You will always see the delivery charge before you pay.

We send parcels through MyParcel. As soon as your parcel is on its way, you will receive an email with a track & trace code. This lets you see when it will be delivered.

If you are not at home, the carrier follows its own procedure, such as a second delivery attempt, delivery to a neighbour or a collection point nearby.

The risk of loss or damage remains with us until the parcel has been delivered to you.

Has your parcel arrived damaged, or has it still not reached you after the expected delivery date? Then email us at [email protected]. In the case of damage, include photos of the product and the packaging.

We will then send you a new item or refund you, at no cost to you. You can read more about this in our Returns Policy.

You pay online at checkout, on Stripe's secure payment page. You can choose between iDEAL, Bancontact and credit card. Payment on invoice or after delivery is not possible.

You can read more about prices, payment and delivery in our Terms and Conditions.

This page is a translation of the original Dutch version.